Location · Köln
Infrastructure Support & Maintenance Köln
Cologne media, insurance, and mid-market teams pick Deploris for CRM and AI automation with German-language delivery and clear handover.
We serve Cologne clients Germany-wide remotely, with on-site visits on request.
What you get
Ongoing operation of your core IT stack servers, storage, switching, firewalls, and virtualization under a written service-level agreement. We do the monitoring, the patching, the capacity work, and the after-hours calls so your team can focus on the business.
- 99.9%+ verified uptime for supported systems
- 15-minute median first-response time on Priority-1 incidents
- Documented runbooks your team can operate from
- Quarterly capacity reviews so you spend on infrastructure that actually matters