Partner with us
Hands on the ground for your customers.
Many IT companies sell services in places where they have no engineers. A switch fails in another state. A rollout spans six cities. A customer in a colocation facility needs a person at the rack tonight. Hiring or contracting individual technicians for each case is slow and hard to repeat.
Last reviewed October 27, 2026.
Quick answer
What does partnering mean?
Deploris provides white-label and subcontract IT field services for MSPs, system integrators and other IT companies that need engineers on site in cities where they have no staff. You keep the customer relationship, the branding and the ticket flow. We scope the work in writing, send a vetted local engineer, and return photos, test results and a closeout report.
We work as the field team behind your brand or your project. You decide how much of the arrangement your customer sees. The details of each arrangement, including pricing, response times and reporting format, are agreed in a written scope before work begins.
WHO IT IS FOR
Who this is for.
- Managed service providers with customers in cities where they have no staff
- System integrators and network contractors who need installation, cabling or test work done on site
- Colocation and data center customers who need physical tasks done without traveling
- Other IT companies that need extra field capacity for a project or a busy period
- Resellers who sell hardware and want installation or break-fix cover behind it
WAYS TO WORK
Ways to work together.
MODEL 01
White-label field services
We act as your field team under your brand, so your customer sees your company and not ours.
- Reports and communications can follow your format and naming.
- Engineers can be briefed to represent your service where your customer's site rules allow it.
- Suits MSPs that want a repeatable field layer behind their own service desk.
- Branding details, such as what the engineer says on arrival and what appears on reports, are agreed in the written scope.
MODEL 02
Subcontract for named projects
We take on a defined piece of a larger project, such as a rollout, a cabling job or a site survey.
- A written scope lists the sites, tasks, schedule and deliverables for the project.
- One engagement manager coordinates engineers across the sites involved.
- Suits integrators and contractors who have won a job that reaches beyond their local coverage.
- You receive a closeout report with photos, test results and asset records you can pass to your own customer.
MODEL 03
On-demand dispatch for your customers
You raise a request when a customer needs someone on site, and we send a local engineer.
- Suited to break-fix, remote hands, installs and one-off visits in cities you do not cover.
- Request routes, authorized requesters and escalation contacts are set up in advance, so a dispatch does not start from zero.
- Response targets, where they apply, are written into the scope per site and not assumed.
- Work notes and photos come back to your ticket so your customer's record stays in your system.
GETTING STARTED
How it works.
STEP 01
Tell us what you need covered
Share the cities, the kinds of work and how often you expect to need it. This can be one project or an ongoing arrangement.
STEP 02
We write the scope with you
Your engagement manager drafts a written scope covering tasks, sites, exclusions, access rules, escalation contacts and how reporting will work. Nothing starts until you agree to it.
STEP 03
We set up access and engineers
We match local engineers, register their names with each site, and test the request path from your ticket system or contact point to our dispatch desk.
STEP 04
Run a first job or a test request
A low-risk first job confirms that access, communication and reporting work the way you expect before you rely on them for something critical.
STEP 05
Operate and review
Work runs under the agreed scope. Each job returns photos, test results and notes. Your engagement manager reviews results with you and adjusts the scope when your needs change.
What you stay in control of
- The customer relationship, including contracts, pricing to your customer and account management
- Your branding, where you choose a white-label arrangement
- Communication with your customer, including what is said and when
- Your ticket system as the system of record
- Approval of work, through the authorized requesters you name
- Decisions about your customer's systems and data
What we need to start
- The sites and cities to be covered, with addresses and contact details for site access
- A scope: the tasks, devices or systems involved and what is out of bounds
- Access rules for each site, including visitor registration, escort requirements and any photo policy
- A list of people who can request and approve work
- Escalation contacts and a phone number or bridge for urgent issues
- Your ticket or reporting preferences, such as how updates and closeout reports should reach you
- Any branding instructions, if you want a white-label arrangement
QUESTIONS
Common questions.
What is white-label IT field services?
Can I use Deploris as a subcontractor for a project?
Will you contact my customer directly?
Can you work in my ticketing system?
How is partner work priced?
How do I get started?
Get started
Need engineers where you have none?
Tell us the sites, the scope and the timeline. We reply with a written plan.