Request
Request an engineer. We respond within one business day.
Give us the task, the city and the site address. If you are not sure of the details yet, send what you have and we will ask for the rest.
ENGINEER REQUEST
Tell us about the job.
What happens next
- We confirm the scope in writingThe task, the site, the access rules and what must not be touched, agreed before anyone is booked.
- You approve itNothing is dispatched until you have signed off the scope and the date.
- A vetted engineer is assignedEngineers come from our network and are briefed on your site. Availability in your city is confirmed when the work is scoped.
- You receive a closeout reportTask completion details, photos, and test results where applicable.
What we need from you
- The site address, the floor or suite, and the room or cabinet.
- The task, in order, one action per line.
- Anything that must not be touched.
- Access rules: who registers the engineer, who escorts, and where parts arrive.
- A contact on site and a phone number that works during the visit.
- Your preferred date and time window.
Not sure of everything yet? Send what you have. The request template lists every field.
Not ready to request?
- Scope a visit in a few minutes
- Check if your site visit is ready
- MSP or integrator? See how partnering works
Prefer to talk? Call +49 162 2340457, or write to muhammad.daud@deploris.com.