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IMAC & Projects

IMAC & Projects.

Install, move, add, change, and dispose of IT assets with precision.

Engineer setting up a desktop computer and monitor during an office move, with a cart of labeled equipment

Overview

What is IMAC & Projects?

IMAC stands for install, move, add and change: the routine on-site tasks that keep business IT equipment current, such as setting up a new workstation, moving a desk or a rack, adding a monitor or a drive, and changing a configuration. It is business IT work, not Apple iMac repair. Retired hardware is disposed of securely, and the work is usually ordered as individual work orders or bundled into larger office projects.

PROCESS

Five-phase engagement.

  1. 1

    Request & Validation

    Receive the IMAC request, validate scope and requirements, and confirm scheduling with the site contact.

  2. 2

    Preparation

    Stage equipment, prepare configurations, and assemble any required materials or cabling before the scheduled date.

  3. 3

    Execution

    Perform the install, move, add, change, or disposal according to the documented procedure, with real-time status updates.

  4. 4

    Testing & Handover

    Verify connectivity, functionality, and user acceptance. Obtain sign-off from the designated site contact.

  5. 5

    Documentation & Closure

    Update asset records, close the work order, and file completion evidence including photos and sign-off forms.

FAQ

Frequently asked questions.

What does IMAC stand for?
IMAC stands for Install, Move, Add, and Change. It is the industry-standard framework for managing discrete IT workplace tasks. Deploris extends this to include secure disposal as a fifth pillar.
Can you handle high volumes of IMAC requests?
Yes. We process thousands of IMAC work orders per month across our client base. Our dispatch platform and engineer network are built for volume and geographic spread.
How do you price IMAC services?
IMAC work is typically priced per task (with defined complexity tiers) or on a monthly retainer for clients with predictable volumes. We provide transparent pricing with no hidden charges.
Do you update our CMDB after each task?
Yes. Asset register and CMDB updates are a standard part of every IMAC work order. We integrate with your existing asset management tools.
Can IMAC tasks be bundled into a project?
Absolutely. Office floor moves, department restructures, and new office fit-outs are all delivered as IMAC projects with dedicated project management oversight.

QUOTE

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