Rollout & Migrations
Hardware Refresh.
Lifecycle replacement of end-user and infrastructure hardware, from planning and procurement through deployment and secure disposal of retired assets.
Overview
What is Hardware Refresh?
Hardware refresh programs replace aging IT equipment on a planned lifecycle basis. We manage the full cycle: procurement support, asset staging, data migration, physical swap, old-device collection, secure data destruction, and disposal. This keeps your fleet current, reduces break-fix costs, and maintains vendor warranty coverage.
WHY IT MATTERS
Why Hardware Refresh matters.
Aging equipment rarely fails suddenly. It fails in a trickle: batteries swell, warranties lapse, performance complaints rise, and the helpdesk spends more time on repeat faults than on new requests. A refresh that is bought and delivered without a plan often leaves a patchwork of old and new models, boxes stacked in a corridor, and retired machines that the team is unsure were wiped. The cost shows up as lost working time, uneven support and a growing record-keeping problem for auditors and insurers. Over time, the gap between what you own and what you think you own widens.
A good refresh starts with an honest picture of what you own and what condition it is in. Devices are ranked by age, risk and role, so the oldest or highest-risk units go first. Replacement units are configured and tested before they reach the site, the swap is scheduled around the user, and outgoing hardware follows a documented path to sanitization and disposal or resale. When the program closes, your asset records match the physical estate. Deploris provides the vetted engineers, the swap logistics and the paperwork trail around them.
SCOPE
Scope of service.
- 01Fleet age analysis and refresh priority scoring
- 02Procurement coordination and configuration specification
- 03Staging, imaging, and pre-deployment testing
- 04On-site swap with data migration and profile transfer
- 05Collection, data sanitization (NIST 800-88), and certificate of destruction
- 06CMDB and asset register reconciliation
- 07Disposal or remarketing of retired equipment
CHOOSING
Choosing this service.
What to decide before you order, and what sits outside the scope.
Refresh or simple rollout
Pick a hardware refresh when the aim is to retire aging equipment on a plan, including data transfer and disposal. If you are only issuing new devices without retiring old ones, a device rollout may be enough and costs less coordination.
End-user or infrastructure gear
Laptops and desktops swap quickly with the user present. Switches, access points and similar equipment need change windows, backups and rollback plans. Say which category you mean, because the scheduling, access and testing differ a great deal between them. Mixed programs are usually split into two tracks.
Decide who places the orders
Whether you buy directly or through a supplier affects delivery dates and what we can configure in advance. Confirm this in the written scope. Also decide if replacement specifications are fixed or if we should advise on models based on your needs.
Set the disposal policy early
Your data policy decides whether retired media is wiped and reused, resold, or physically destroyed. Agree on this before collection starts, along with the paperwork you need to keep. Regulated environments often have extra rules on transport and storage of old equipment.
Not included
- Setting your refresh budget or choosing a replacement model is your decision, though we can supply field observations.
- Warranty claims, extended support contracts and manufacturer repairs stay between you and the manufacturer or supplier.
- Recovering data from failed or encrypted drives without credentials is a specialist job and is quoted separately.
- Legal advice on data protection or waste regulation is not provided, so check your own obligations with qualified counsel.
USE CASES
Typical scenarios.
A university refreshing 2,000 lab workstations over a summer break, including secure wipe of student data on outgoing machines.
A logistics company replacing ruggedized warehouse scanners across 30 distribution centers on a rolling quarterly schedule.
A government department executing a mandated four-year refresh cycle for 10,000 endpoints with full chain-of-custody documentation.
PROCESS
How the work runs.
- 1
Rank the fleet
We review your asset list with you, group devices by age, condition and business role, and propose the order in which sites and teams are refreshed. You approve the plan before any order or visit is booked.
- 2
Configure and test
Replacement units are checked on arrival, set up to your specification, labeled and tested before the engineer carries them to the workspace. Defective units are caught here, not in front of the user.
- 3
Swap and transfer
On site, the engineer moves the user's data and peripherals, verifies sign-in and applications, then removes the old unit with its tag and condition noted. Peripherals such as monitors and docks are moved or replaced as agreed.
- 4
Sanitize and reconcile
Retired devices go through the agreed wipe, destruction or resale route. We update the asset register and supply the documents your policy requires. Certificates or logs are collected and filed so your records stay complete.
RELATED
What you receive and where it applies.
Case studies are representative scenarios, not named clients.
GUIDES
Guides and checklists.
RELATED
More Rollout & Migrations services.
FAQ
Frequently asked questions.
What refresh cycle do you recommend?
Do you handle the disposal of old equipment?
Can you refresh hardware in phases to manage budget?
How do you manage asset tracking during a refresh?
Can you refresh a few sites first and expand later?
What happens to data on the old machines?
Do you refresh equipment that is not a computer?
QUOTE
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