Rollout & Migrations · Deliverable
On-Site Installation and User Acceptance Testing.
On-site installation, configuration, and user acceptance testing
Part of Rollout & Migrations. Last reviewed October 2026.
Quick answer
What is On-Site Installation and User Acceptance Testing?
On-site installation and user acceptance testing is the physical delivery of a device to the user's seat, followed by a scripted check that the user can actually do their work. Deploris engineers connect and configure each endpoint, run your acceptance checklist with the user, and record the result for every seat.
WHAT THE WORK COVERS
What On-Site Installation and User Acceptance Testing includes.
- 01Seat-level installation of laptops, desktops, docks, monitors, headsets and peripherals
- 02Connection to wired or wireless networks, printers, shared drives and VPN or zero trust clients
- 03First sign-in support, including MFA enrollment, SSO and password reset handling
- 04Verification of line-of-business applications, Teams or Zoom audio and video, and print and scan
- 05Scripted user acceptance test with pass, fail or defer recorded per seat
- 06Cable management, labelling and removal of packaging and old equipment from the desk
- 07Defect capture with severity, owner and a follow-up visit when a fix cannot be completed on the day
HOW WE DELIVER IT
How it is delivered.
- 1
Confirm access and seat list
The engineer receives the seat list, device manifest and site contact. Access, parking, escort and loading dock details are confirmed before the visit date.
- 2
Install and configure at the seat
The engineer connects the device, joins it to the network, signs the user in, and applies any seat-specific settings that could not be preset during staging.
- 3
Run the acceptance checklist
With the user present, we walk through your checklist: sign-in, email, core applications, collaboration tools, printing and peripherals. Anything that fails is logged with a severity.
- 4
Close out the seat and the day
Each seat is marked accepted, deferred or failed. A daily summary goes to your project lead listing completions, open defects and any seats that need a return visit.
INPUTS AND OUTPUTS
What you provide and what you receive.
You provide
- Seat list with user names, locations and the device assigned to each
- User acceptance checklist, or approval for us to propose one based on your standard applications
- Site contacts, building access instructions and permitted working hours
- Escalation contacts at your service desk for account, MFA and application issues
You receive
- Completed acceptance record per seat with pass, fail or defer and engineer notes
- Daily progress summary with completions, defects and return visits needed
- Photos of installed equipment where required in the written scope
- Defect log with severity, owner and resolution status
WHEN IT FITS
When this is the right deliverable.
You need devices placed and verified at hundreds of desks across different cities, and your own desktop team cannot travel to all of them.
Executives, trading or clinical staff cannot tolerate a device that nearly works, so each seat needs a documented acceptance check.
Your rollout depends on a signed acceptance trail per seat before the old device is collected and the project closes.
WHERE WE DELIVER
Delivered in 75+ metros across 11 countries.
Local, vetted engineers deliver this work on site across the United States and Western Europe, coordinated by one engagement manager.
QUESTIONS
Frequently asked questions.
What is user acceptance testing in a device rollout?
How long does an on-site device installation take per user?
Can your engineers work outside business hours at our sites?
What if a user is absent when the engineer arrives?
MORE DELIVERABLES
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